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Health Services Customer Service Rep

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Basic Job Info

Degree Required
High School
Begin Date
End Date
Base Pay
$16.00 /Hour
Employment Type
Manages Others
Travel Required
Relocation Covered

Job Description

IDR is looking for Health Services Customer Service Representative to join a one of our healthcare clients in Brentwood, TN. This is a DIRECT HIRE position. If you are looking for a great opportunity to join an established organization and work with a growing team, please apply today!


Position Overview for the Health Services Customer Service Representative:

  • Enter appropriate data into databases and check for any discrepancies
  • Answer incoming calls from healthcare providers
  • Process incoming faxes and emails
  • Preform authorizations for various patient needs
  • Review member benefits and eligibility

Required Skills for the Health Services Customer Service Representative:

  • 1+ years of Customer Service related experience
  • Healthcare experience and understanding of HIPAA regulations
  • Verbal and Written Communication abilities
  • Ability to catch mistakes on the front-end
  • Must be a Self-starter
  • Basic knowledge of computer applications like MS Outlook or any other data entry software

Job Requirements

What’s in it for you?

  • Join a growing company with room for growth from within
  • Medical, dental, and vision insurance
  • ****DIRECT HIRE***


Why IDR?


  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 6 years in a row

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